Troubleshooting Guide

Find solutions to common issues and learn best practices for using DeepSeek API.

Common Issues

Problems related to API keys and authentication.

Common API error responses and their solutions.

Timeout and latency-related problems.

Credit consumption and billing concerns.

Check API Key Format
- Ensure your API key is correctly formatted
- Verify the Bearer prefix is included in the Authorization header
Verify API Key Status
- Check if your API key is active in the dashboard
- Ensure you haven't exceeded your API key's rate limits
Common Solutions
- Generate a new API key if needed
- Check for leading/trailing whitespace in your API key

Error Code	Description	Solution
401	Unauthorized	Check your API key and authentication headers
429	Too Many Requests	Reduce request rate or upgrade your plan
500	Server Error	Retry the request after a short delay
503	Service Unavailable	Check our status page

Token Management
- Keep messages concise
- Use appropriate context lengths
- Monitor token usage
Rate Limiting
- Implement exponential backoff
- Use request queuing
- Monitor rate limits
Error Handling
- Implement proper retry logic
- Handle timeouts gracefully
- Log errors for debugging

Track Consumption
- Monitor token usage in real-time
- Set up usage alerts
- Review billing reports regularly
Optimize Costs
- Choose appropriate models for your use case
- Implement caching where possible
- Use batch requests when appropriate

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